Help Center

Yes, all orders under the same account (email) AND shipping address will be automatically combined and shipping overages refunded. 

If you placed multiple orders using different accounts, your orders will NOT be automatically combined. You will need to leave a note on your order before check-out, or contact us using the "Contact" button at the bottom of the page. 

If you do not wish to have your orders combined, please leave a note on your order before check-out, or contact us before the order has been shipped.

Sorry, I am currently not taking orders for custom molds!

While not necessary, applying a mold release onto the mold before use is always recommended to ease demolding of the finished piece and help preserve the shiny finish of the mold. If a mold release is not available, rubbing baby oil into the mold cavities is an excellent and equally effective alternative!

Avoid the use of sharp objects when cleaning or inserting charms/confetti into the mold as this can scratch and damage the mold.

Silicone molds are only heat-resistant up to 450°F (232°C). Silicone molds have a risk of adhering to your resin piece if too much heat was applied to remove the bubbles. Do not use a torch to pop the bubbles as this will damage the mold. Unless a vacuum chamber is used, there will always be a few small bubbles! The best way to minimize bubbles is to warm the resin before mixing, and mixing slowly with a plastic stirring stick (it is not recommended to use wooden craft sticks as the porous surface creates small bubbles in the resin). Use a straw to blow the bubbles away, or use a regular BBQ lighter and do quick passes over the resin (do not stay in one place as this will overheat the resin and damage the mold).

For a quick clean, simply use tape to stick up any dust or lint prior to use!
You may also use a damp cotton swab to reach small crevices. 

For a thorough clean, you may use warm soapy water, and let air-dry or pat dry with a lint-free cloth.

Do not use harsh chemicals to clean your molds as this can damage or wear down the glossy finish of the molds.

Avoid using sharp objects to clean the molds as this can damage or scratch the molds.

After use, store your mold in a clean bag to help keep the mold clean.