Loyalty Program Terms & Conditions

Neko Deco Craft Shop's Loyalty Program was created to show our appreciation for our customers. We want to reward you for the things you already do for us - shopping on our website, leaving reviews, and referring friends!

Please read the following Loyalty Program Terms and Conditions carefully. These Loyalty Program Terms and Conditions are incorporated into the Site Terms and Conditions. 

Participating in our Loyalty Program entitles members to take advantage of certain Program rewards that may change from time to time and, which may be made available for limited times, all as determined by Neko Deco Craft Shop in its sole discretion. Neko Deco Craft Shop reserves the right to modify these Loyalty Program Terms and Conditions at any time, without notice to you, so it is important to check the Loyalty Program Terms and Conditions periodically. Participation in the Program and subsequent redemption of Rewards is considered acceptance of these Loyalty Program Terms and Conditions and any modified terms included therein.

Registration & Eligibility

Membership is free, and every customer is automatically enrolled upon registering for an account on our website. You must be of legal age in your state or province of residence. Participation is optional. Redeeming any rewards from our Loyalty Program will be considered acceptance of these Loyalty Program Terms and Conditions.

Each member may only have one account.

Earning Points

Once you have registered for an account, you can begin earning Loyalty Points. Points will be accrued according to our point system, which may be modified at any time with prior notice.

You may check your point balance on the "Rewards" widget tab at the bottom right of our website. You will also receive E-mails each time your balance has been updated.

Loyalty Points are not awarded on shipping costs.

Redemption of Points

To redeem your Loyalty Points, click on the "Rewards" widget tab at the bottom right of our Website.

  • Loyalty Points can only be used to redeem discount codes according to our point system, which may be modified at any time with prior notice.
  • Claimed discount codes will appear on the "Rewards" widget tab at the bottom right of our Website as well as sent to your E-mail.
  • Reward discount codes may only be redeemed by the Program member to whom the reward was issued.
  • Discount codes will expire once it has been used.
  • Discount codes cannot be combined with any other discounts, promotions, or offers.
  • Loyalty Points are not redeemable for cash and are nontransferable.
  • Once redeemed, Loyalty Points are nonrefundable. 
  • Discount codes cannot be applied to previous orders.


Points earned on a purchase that is subsequently refunded or partially refunded will be deducted from the member’s account in an amount equal to the Points earned for the original transaction.

If multiple orders are placed and asked to combine into one shipment, 10 Loyalty Points will be deducted from your balance for every extra order to avoid abuse of the Punch Card reward (eg. if three separate orders are placed and asked to be combined, 20 points will be deducted to account for the 50 bonus points that are awarded once five orders are placed as each order is worth 10 points for the Punch Card reward).

Membership Cancellation

Neko Deco Craft Shop reserves the right to terminate any Loyalty Program member’s account and revoke any or all unredeemed points for reasons that include, but not limited to:

  • failure to comply with the Terms and Conditions,
  • supplying false or misleading information, or misuse of this Loyalty Program, such as by:
    • Creating multiple fake accounts
    • Intentionally and repeatedly placing multiple orders at once for no other reason other than to fulfill Punch Card requirements, only to ask for the orders to be combined into one shipment 
    • Leaving fake reviews
    • Providing a fake birth date to obtain the Birthday Reward
  • commission of fraud or abuse involving any portion of this Loyalty Program,
  • a member's request to terminate their Loyalty Program membership (members may still place orders on our Website, but will not earn points or receive any e-mails about our Loyalty Program). Members may withdraw from the Loyalty Program by e-mailing us at support@nekodecocraftshop.com .